[Remote] Development and Operations Manager, eXtend a hand

Note: The job is a remote job and is open to candidates in USA. eXp Realty is a global full-service real estate brokerage that operates in a fully immersive, cloud office environment. The Development & Operations Manager will lead operational and program initiatives for eXtend a hand Charity, focusing on fundraising campaigns, grant management, and organizational operations while serving as an ambassador for the foundation's mission. Responsibilities • Review hardship grant applications against eligibility guidelines • Prepare grant recommendations and participate in shared approval decisions • Manage applicant communications and documentation • Track approval trends, decline patterns, and turnaround timelines • Recommend policy improvements based on application data and community needs • Maintain compliant grant records and reporting • Execute fundraising campaigns and donor initiatives • Support public-facing fundraising activations and community events • Represent eXtend a hand in donor, volunteer, and partner engagements • Manage donor communication workflows and fulfillment • Own donor CRM and reporting systems (Neon CRM and/or HubSpot experience strongly preferred) • Maintain dashboards and leadership reporting • Prepare board reports and organizational updates • Coordinate volunteer programs and engagement efforts • Reconcile donation revenue with Finance • Assist in tracking budgets, expenses, and campaign financial performance • Ensure financial accuracy and nonprofit compliance • Grant application turnaround time and reporting accuracy • Campaign execution accuracy and on-time delivery • CRM data integrity and reporting reliability • Financial reconciliation accuracy and budget tracking Skills • Strong nonprofit operations or development operations experience • Proactive self-starter with the ability to work independently, take ownership, and drive initiatives from concept to execution • Comfortable representing eXtend a Hand in public settings (events, donor activations, campaigns) • Outgoing, relationship-oriented, and confident engaging with donors, partners, and volunteers • Systems-oriented with high execution standards • Comfortable working in fast-paced, corporate-supported nonprofit environments • Highly organized with strong financial and reporting discipline • Neon CRM and/or HubSpot experience strongly preferred • Experience with nonprofit CRMs such as Neon CRM and/or HubSpot is a strong plus Benefits • Flexible Time Off • 401k with 4% match (immediate vesting) • Robust Medical, Dental, & Vision benefits • Company provided equipment • Monthly Technology Stipend • FSA & HSA with employer contributions • Health & Wellness incentives • 100% Paid Parental Leave Company Overview • eXp Realty is a cloud-based real estate brokerage that provides brokers and realtors with training, tools, and support. It was founded in 2009, and is headquartered in Bellingham, Washington, USA, with a workforce of 10001+ employees. Its website is http://exprealty.com.