Job Description: • Learn how we deliver scripted dialogue to schedule attorneys for hearings • Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist • Ability to meet or exceed specific set goals and metrics • Daily stand-up meetings with the team Requirements: • A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills • Technical savviness • Strong analytic capability - the ability to transform data into insight • Ability to function in a fast-paced and innovative environment • Ability to read, write and speak English Benefits: • Comprehensive Medical, Dental Vision Coverage • 401K plan with company matching • Transit benefits • Excellent growth opportunities Apply tot his job