Litigation Specialist (Fully Remote)
Position Description:
Who We Are:
NIP Group is a specialized business insurance and risk management intermediary ranked among the 100 largest in the United States. Known for our entrepreneurial spirit, ability to innovate and unique depth of knowledge in key markets, our experienced employees provide a wide range of brokerage, underwriting and risk management services to numerous industries.
For more information about the company visit www.nipgroup.com.
About the Role:
Responsible for the oversight and administration of assigned claims, which fall across various lines of business, including GL, Auto, Professional Liability and Property. Emphasis is placed on litigation oversight of Professional Liability and other complex and/or high exposure matters. You will be a jack of all trades, and experienced technical resource for the team.
What You'll Do:
? Manage pending of 125-150 files, many litigated, across multiple lines of business (LOBs).
? Effectively present large and/or complex losses to claim team and senior management as needed.
? Effectively manage defense counsel to ensure compliance with litigation guidelines.
? Provide excellent customer service both to internal and external customers
? Participate in settlement negotiations with plaintiff attorneys within assigned authority levels, direct further action regarding litigation, settlements or appeals; and direct the use of surveillance, outside expert opinions and physical examinations.
? Establish and communicate current claims reports to underwriter and management that help recognize and analyze client and program trends/performance
? Assist management in the analysis of claims to prevent future similar occurrences, with periodic reports on recommendations to assist in the reduction of claims
? Attend client meetings as warranted and report on any proposed liability claims settlements and developments.
Claims Management:
? Ensure accurate reserves on all files under management
? Have plan of action at all times for driving files toward closure
? Be current on claim diaries at all times
? Be current on electronic mail and respond to all internal and external customers within 24 hours
? Meet all KPI (Key Performance Indicators) benchmarks as set forth the in goals, e.g., timely reserves, 60-day file touches, timely insured contact, timely reserve reviews, etc.
What We're Looking For:
? Versatility a must: experience handling both Property and Liability claims strongly preferred.
? Exemplary planning, organizational and time management skills. In short, you must excel at juggling multiple tasks/timelines, and being able to handle claims across multiple LOBs, all while providing excellent customer service both to internal and external customers.
? Unsurpassed verbal and written communication skills. Every job description lists these two attributes, we really mean it. You will be asked to provide a writing sample.
? You genuinely care about the quality of your work, and strive daily to generate the best product and results.
? Bachelors Degree or equivalent work experience. Minimum of seven (7) years of experience in handling claims.
? Carrier experience strongly preferred
? Advanced knowledge of the state legal systems and applicable statutes
? Ability to make sound decisions, sometimes with limited information
? Ability to work as a team player and effectively communicate with peers, team members and management
? High level of thoroughness and accuracy.
? Working knowledge of Microsoft applications, including Teams, Word, PowerPoint and Excel.
