**Job Description:** About blithequark At blithequark, we're passionate about creating a better everyday life for the many. As a leading home furnishings retailer, we're dedicated to providing our customers with an exceptional shopping experience that exceeds their expectations. Our team is the heartbeat of our organization, and we're seeking a talented Retail Customer Service Representative to join our crew. Why We Love You Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! As a Retail Customer Service Representative at blithequark, you'll have the opportunity to make a real difference in our customers' lives and contribute to the success of our team. What You'll Be Doing Day to Day As a Retail Customer Service Representative, you'll be responsible for creating a positive customer experience by ensuring accurate transactions and/or orders. You'll also be responsible for: Meeting customers' needs, solving problems independently, and recognizing when to escalate to a manager. Building loyalty by ensuring a positive customer journey during the blithequark shopping experience. Building emotional connections through meaningful and empathetic interactions with customers. Providing customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. Providing the customer with a simple and smooth returns and exchange experience, while collecting high-quality data for follow-up when scheduled in returns. Job Type and Benefits This is a permanent, part-time position with a flexible schedule that includes weekend availability. As a Retail Customer Service Representative, you'll be eligible for a range of benefits, including: Generous paid time off, holiday, and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) Qualifications To be successful as a Retail Customer Service Representative, you'll need: 1 year sales or customer service experience preferred High School Diploma or equivalent What We Offer As a Retail Customer Service Representative at blithequark, you'll have the opportunity to: Grow your career in a dynamic and fast-paced environment Develop your skills and knowledge through ongoing training and development programs Work with a talented team of professionals who are passionate about delivering exceptional customer experiences Enjoy a range of benefits and perks that support your work-life balance and well-being How to Apply If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you! Apply now to become a Retail Customer Service Representative at blithequark and start your journey towards a better everyday life for the many. Apply Job! Apply for this job