At arenaflex, we're on a mission to create a more beautiful and sustainable environment for our community. As a dynamic and innovative organization, we're seeking a highly organized and professional seasonal/intermittent Data Entry Support Staff - Tier II to join our Enterprise Asset Management (EAM) Project team. If you're a motivated individual with a passion for using technology to drive efficiency and a commitment to exceptional customer service, we want to hear from you!
**About arenaflex**
arenaflex is a leading organization in the field of park management, serving a diverse population of over one million residents in the Washington, DC area. With a career staff complement of nearly 800 employees and a portfolio of 420 parks on nearly 37,110 acres of parkland, we're dedicated to providing exceptional recreational and cultural experiences for our community. Our commitment to diversity, equity, and inclusion is reflected in our workplace culture, where we celebrate the unique perspectives and talents of our employees.
**Job Summary**
As a Data Entry Specialist – Tier II / EAM Support – Seasonal, you'll play a critical role in supporting the EAM Project team by providing high-quality data entry services, conducting incident logging and categorization, and assisting with monitoring information systems for quality assurance. You'll work closely with our team to ensure the accuracy and efficiency of our data management processes, and provide exceptional customer service to our internal and external customers.
**Key Responsibilities**
• Maintains professional customer service and support of best practices
• Conducts incident logging, categorization, and prioritization of events triggered by internal and external customers and triggers from internally developed applications
• Assists with monitoring information systems for quality assurance
• Uploads and validates HCM staff information data into the EAM system within arenaflex divisions
• Evaluates time (labor) reports by staff from the EAM system
• Tracks trends such as terminations, certifications, total updates, and labor tracking
• Assists with facilitation and training of staff and management on information systems
• Tests processes within the EAM system
• Performs varied data entry work involving some complexity and variety
• Accomplishes a variety of work with Microsoft Office Suite
• Provides help with troubleshooting support to end users
**Essential Qualifications**
• High School Diploma or GED
• 3 + years Computer or Data Entry experience
• Experience using Microsoft Office applications involving Excel, Word, and Outlook
• Typing speed 40 WPM
• A valid driver's license in accordance with both State and arenaflex rules and regulations. Driver's licenses must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee's ability to drive arenaflex vehicles or perform driving duties required of their position
**Preferred Qualifications**
• Experience working in a park or recreation setting
• Familiarity with EAM systems and data management processes
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
**Skills and Competencies**
• Quick typing skills and attention to detail
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Familiarity with Microsoft Office Suite and EAM systems
• Strong analytical and problem-solving skills
**Career Growth Opportunities and Learning Benefits**
As a Data Entry Specialist – Tier II / EAM Support – Seasonal at arenaflex, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs to help you grow in your career, including:
• On-the-job training and mentorship
• Opportunities for professional development and advancement
• Access to industry-leading training and certification programs
• A collaborative and inclusive work environment
**Work Environment and Company Culture**
arenaflex is committed to creating a workplace culture that values diversity, equity, and inclusion. We celebrate the unique perspectives and talents of our employees and strive to create a work environment that is inclusive, respectful, and supportive. As a Data Entry Specialist – Tier II / EAM Support – Seasonal, you'll be part of a dynamic and innovative team that is dedicated to making a positive impact in our community.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
• $16.00 per hour
• A range of benefits, including health insurance, retirement savings, and paid time off
• Opportunities for professional development and advancement
• A collaborative and inclusive work environment
**How to Apply**
If you're a motivated and organized individual with a passion for using technology to drive efficiency and a commitment to exceptional customer service, we want to hear from you! Apply now to join our team as a Data Entry Specialist – Tier II / EAM Support – Seasonal.