Brief Job Description:
The C1 and Engineering Tools specialist will report to the C1 And Engineering Tools Team Leader within the Product Management Asia function. They will develop new product configurators and work more generically on new tools definition, development, and maintenance in order to improve the efficiency and effectiveness of Sales and Application Engineering Teams. This includes current applications such as Configure One (C1), PowerBi, Oracle Sales Cloud (OSC) and Oracle EBS and any future applications supporting the Opportunity to Order processes.
Particular Expertise and /or Experience required for this position:
- Qualifications in Electrical / Thermal design and applications
- Experience with C1
Responsibilities and Measurement Criteria with Time investment Needed on Each:
Key Responsibilities
· Contribute to technical design, prototyping and developing products or solutions or tools in the current opportunity to order process.
· Participate in activities to validatetest and release products or Solutions directly developed in any tools under the Responsibility or developed by other functions but with an impact on products.
· Support the day-to-day administrative functions pertaining to the sales applications, especially C1 software and integrations among them, with a special focus on Price revisions and the changes required to permit a price revision to be successfully implemented by the pricing team.
· Work in close collaboration with the offering teams to define the specifications for new product configurators and ensuring the integration within IT ecosystem.
· Ensure solution is scalable and meets overall business requirements, translate business requirements into technical specifications and identify/document functional gaps.
· Participate in solution architecture reviews with project teams prior to design and development activities.
· Keep on top of tracking assigned tasks/deliverables, risks & issues, and report to Management as needed.
· Monitor and drive issues to resolution.
· In coordination with Application Engineers develop new tools (web based or other) to automate their activities
· Facilitation of, and direct involvement with content creation and data management enabling customers, partners, and internal / external stakeholders as appropriate to grow revenue and profitability.
· Effective understanding, leverage, and guidance of C1, the configuration pricing logic, the price approval process.
- Supporting creation of various KPIs using PowerBi/Smartsheet tools for reporting and ad hoc engagement in improvement of other processes within the AE community
WHS, Environment & Quality:
- Comply with all Work, Health & Safety, Environment and Quality obligations
- Actively promote safety in the workplace
Qualifications:
Main contacts within Company
• C1 and engineering tools team leader
• VP, Product Management, Asia
• Pre-Sales Application Engineers
• Thermal & Power Solutions Manager
• Associate Director, PSA ANZ
• Regional product management team
• Sales team
Main contacts outside the Company
• Vertiv customers and clients
• Third party suppliers of products and services
Education/Qualification:
• Recognised technical qualifications in Mechanical or Electrical Engineering
Specialist Knowledge:
• Market knowledge of products
• Tender processes and the application of products
• An understanding of the Data Centre industry
• Good technical understanding and knowledge of the product to be supported
• Excellent competency in reading technical drawings and design specifications
Practical Experience:
• Technical and market knowledge of Thermal or Power products.
• Previous experience with C1 tools is preferred
• Experience with Microsoft Sharepoint is preferred.
• Experience with Smartsheet is preferred.
• English writing and presentation skills
Personal Characteristics:
• Analytical, and Problem-solving skills are required.
• Excellent Communication and Teamwork skills
• Leadership skills
• Ability to manage a high volume of work
• Communication skills
• Attention to detail
Time Travel Needed:
- TBC
About Company
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.