Supply Chain Support Specialist - Remote
About the position Responsibilities • Monitor and maintain internal inventory levels across regional distribution centers and branches. • Support the procurement team by tracking purchase orders, vendor deliveries, and product availability. • Coordinate with internal stakeholders, including sales, warehouse, and logistics teams—to ensure product availability and timely fulfillment. • Identify and resolve supply chain disruptions or delays, escalating critical issues as needed. • Serve as a point of contact for internal supply chain-related inquiries. • Follow up with Distribution Center's regarding all quality and accuracy issues (follow up on cycle counts, shipment status, etc.). • Report any service failures to management and communicate with 3PL to work towards resolution. • After receiving the inventory results from the DC, CSR close all issues and communicates next steps to the stores. • Conduct stores follow up from time to time and provide feedback to management. • Provide superior customer service to our stores and customer's. • Meet or exceed scorecard requirements for productivity, schedule adherence, quality and attendance. • Completes assignments accurately despite a large workload. Requirements • 1 year of customer service or retail sales experience is preferred. • Customer Service mentality Must have excellent communication skills. • High school diploma or equivalent. Benefits • Weekly Paychecks with DailyPay available! • Competitive Compensation • Medical, Dental and Vision plans • Paid Time Off, Paid Holidays • 401k with company match • Tuition Reimbursement • Lucrative Associate Referral Program • Opportunity for Advancement • Paid Training and Business Certifications Available • Free Counseling Services/Employee Assistance Program • Life Insurance and Short- and Long-Term Disability Insurance • Product Discounts