Remote Pharmacy Technicians (Full-Time + Weekend Coverage)

We’re Hiring: Remote Pharmacy Technicians (Full-Time + Weekend PT) Must reside in OH, NC, SC, GA, FL, or VA Remote | Growth Opportunities Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members—all from the comfort of home? PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we’re looking for 3 full-time and Pharmacy Technicians to join our high-performing remote team. What You’ll Do: • Assist Medicare members with rejected pharmacy claims • Work directly with providers and pharmacies to process prior authorizations • Complete outbound service calls for adherence and refill reminders • Manage escalated service issues and ensure accurate resolution • Document workflows and maintain compliance with quality standards • Thrive in a fast-paced virtual call center environment ✅ What You Bring: • Registered or Certified Pharmacy Technician (required) • 2+ years retail pharmacy experience (required) • 2+ years customer service experience (required) • High attention to detail, problem-solving skills, excellent customer service skills, and empathy • Comfortable with Microsoft Word, Excel, and virtual workflows • Managed care or PBM experience is a plus, but not required • Bilingual (English/Spanish) is a plus Work Environment Requirements: As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls: • Your work area must be separate from common living spaces, such as kitchens or living rooms. • If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place. • Headsets and a secure internet connection are required to ensure professional and confidential communication. What We Offer: • Fully Remote Work Environment • 17 Days of PTO per year • Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day • Health Insurance Support: Up to $300/month plus a $500 bonus every 6 months • 401(k) Matching: 3.5% after 6 months, with a 2-year vesting period • Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles • Mission-driven culture and supportive leadership Schedules: • Full-Time Roles: Tuesday–Saturday or Wednesday-Sunday (regular schedule to include weekends) available shifts (11-7 Weekdays and 9-6 Weekends) *Note we are only looking for team members that include weekends in their work schedule and work till 7pm for weekdays. Please only apply if you can accommodate this schedule* Important: To be considered, you must reside in one of the following states: Ohio, North Carolina, South Carolina, Georgia, Florida, or Virginia Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessible—one member at a time. Salary: $14.00 - $21.00 per hour based on experience Work Location: Remote