Location: Remote – Johannesburg, Gauteng, South Africa
Contract Term: February through September (with potential extension based on performance and business needs)
About the Role
We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.
This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.
What You’ll Do:
- Manage inbound and outbound warm calls (approx. 200+ weekly).
- Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
- Meet and exceed sales metrics and quality standards.
- Demonstrate exceptional communication skills with U.S. customers.
- Maintain accurate CRM records and uphold data protection policies.
What We’re Looking For:
- Proven ability to close sales and overcome objections
- Strong customer service and empathy skills
- Goal-oriented with strong adaptability
- Coachable and receptive to feedback
- Consistent achievement of performance targets
Qualifications:
- High school graduate; college preferred
- Excellent written and spoken English
- At least 2 years of telesales or BPO experience
- Familiarity with CRM/VoIP tools (Google Suite preferred)
Requirements
- Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
- Stable Ethernet connection (25 Mbps connection w/ 10 Mbps backup minimum requirement)
- Quiet, dedicated workspace
Benefits
- R99/hour Base + Up to R66/hour Incentives (South African Rand/ZAR)
- Work from the comfort of your own home