Note: The job is a remote job and is open to candidates in USA. 1-800-GOT-JUNK? is seeking passionate and customer-focused individuals to join their team as Inbound Sales Agents. In this role, you will be the first point of contact for customers, providing exceptional service and converting inquiries into bookings.
Responsibilities
- Answer incoming calls and provide a world-class experience for our customers
- You receive inbound calls only - there are no outbound cold calls in this role
- Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
- Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items
- All new agents must be available to start on April 24th
- You receive 3 weeks of fully paid remote training, so you are set up for success
- After the 3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow
Skills
- You are legally authorized to work in Canada AND currently reside in Ontario
- Training availability for the first 3 weeks to work between 10 AM and 6.30 PM, Monday-Friday EDT
- A very friendly telephone manner, strong written and verbal communication skills
- Comfortable learning new technology & good typing speed (minimum 25wpm)
- A quiet space at home, quick & reliable wired internet connection, and a good personal computer with min 8GB memory
- A wired connection using an Ethernet cable is required
- Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!
Benefits
- Extended health benefits package after a 3-month probation period
- 3 weeks of fully paid remote training
Company Overview
- The World's Largest Junk Removal Service It was founded in 1989, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is http://www.1800gotjunk.com.