Note: The job is a remote job and is open to candidates in USA. Carenet Health is a company dedicated to enhancing healthcare experiences and outcomes for patients. They are seeking a Healthcare Customer Service Representative who will make outbound calls to patients and assist them with scheduling appointments and providing information about their benefits and insurance. Responsibilities Enjoy making outbound calls and reaching out to patients, members, and customers Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments Have a passion for helping patients make decisions that will enhance their healthcare experience Make welcome calls and assist members and patients with benefits and insurance information Outbound calls to conduct surveys The best part, you will be making a difference in someone’s life! Skills High School Diploma or General Education Degree (GED) required - this will be verified during background check Strong computer experience (data entry, screen navigation, keyboarding) Experience with Microsoft Outlook (email) and Word Excellent customer service skills Ability to adhere to daily schedules and duties Excellent oral and written communication skills Excellent demonstration of caring and compassion Able to provide 2 monitors at least 22 inches with HDMI and Display ports Benefits Health, dental, and vision insurance A 401(k) plan with company match Paid time off (PTO) and holidays Flexible spending accounts (FSAs) Employee wellness programs Career development opportunities Company Overview Carenet Health is a provider of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions. It was founded in 1988, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is