Note: The job is a remote job and is open to candidates in USA. Nuvision Federal Credit Union is committed to ensuring a positive service experience for its members. The Senior Fraud Review Specialist is responsible for enhancing the safety of the credit union's assets by executing the fraud prevention program, monitoring suspicious transactions, and coordinating investigations for fraud cases.
Responsibilities
• Review escalated fraud alerts from the credit and debit card portfolio for risk decisions
• Analyze and update rules and alerts for optimal effectiveness
• Review the incoming fraud and dispute queues for trends and assignments
• Coordinate complex investigations, create case narratives for suspicious transactions for referral to BSA group and direct referral to law enforcement
• Create lessons learned memorandums and administer roundtables and committees to analyze loss situations to prevent re-occurrences
• Maintains a high degree of knowledge related to VISA debit and credit card products, fraud prevention and investigations
• Treats all co-workers and members with respect
• Supports and participates in continuous improvement activities
• Represents the Credit Union in a positive and professional manner
• Maintains member and other sensitive information with confidentiality
• Other related duties as assigned
Skills
• 3 years expertise in financial analysis with an emphasis on fraud detection
• Understanding of banking and fraud threats. Must be familiar with plastic card fraud alert rules and be able to make risk-based adjustments
• Computer modeling and data mining skills, analytical skills, proficiency in Microsoft Office products, strong communication skills and detail oriented
• CU Fraud Detection Certification or equivalent
• Associates Degree in Business Administration or Accounting or equivalent
• 3-5 years' experience in administering a fraud prevention program
• Strong database and spreadsheet skills, perform complex analysis and draw logical conclusions for future modeling
• CFE or CAMS certification
• Bachelor's degree in accounting, Finance or related business filed
Benefits
• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement
Company Overview
• Our Nuvision team is honored to serve our 150,000 plus members and provide exceptional service, best-in-class products, and great member experiences. It was founded in undefined, and is headquartered in Huntington Beach, CA, US, with a workforce of 201-500 employees. Its website is http://www.nuvisionfederal.org.