Note: The job is a remote job and is open to candidates in USA. Randstad Enterprise is a company committed to diversity and inclusion, seeking a Business Process Analyst to support client and internal projects. The role involves providing business process expertise, contributing to training materials, and implementing process improvements within project timelines.
Responsibilities
- Supporting new or existing client projects as well as internal projects, ensuring that goals or objectives of the project are accomplished within prescribed time frame and budget parameters
- Providing business process subject matter expertise to other project personnel
- Contributing to, or leading the development of training materials and delivering training related to business processes
- Producing process documentation to include workflows, process steps, standard operating procedure guides and training content
- Recognizing, championing and implementing process improvements
Skills
- High school diploma or equivalent, required
- Experience leading client facing requirements gathering sessions
- Experience mapping out complex business processes using an automated tool such as Viso or Lucid Charts to document and validate in scope business processes
- Experience producing process documentation to include workflows, process steps, standard operating procedure guides and training content
- Experience recognizing, championing and implementing process improvements
- Highly proficient with Google tools including Docs, Sheets, Slides, Lucidcharts, SmartSheet, and/or the Microsoft Office tools including Word, Excel, Powerpoint, Project and Visio
- Strong technical aptitude
- Consultative approach to working with customers
- Experience working with and presenting to client executives
- Excellent communication, interpersonal and organizational skills
- Highly detailed oriented with a concern for quality expressed by continually initiating system and process improvements
- Ability and experience with continuous improvement in a team environment
- Ability and experience with designing and documenting processes for a contingent and/or direct hire recruiting life cycle
- Ability to meet deliverables within given timelines, while recognizing and mitigating risks
- Experience working within project teams to accomplish a common goal
- Bachelor's degree, preferred
- Some training in Project Management, preferred
Benefits
- Medical
- Prescription
- Dental
- Vision
- AD&D
- Life insurance offerings
- Short-term disability
- 401K plan
Company Overview
- Randstad Enterprise is the leading global talent solutions provider, enabling companies to create sustainable business value and agility by keeping people at the heart of their organizations. It was founded in 2001, and is headquartered in Amsterdam, NL, with a workforce of 5001-10000 employees. Its website is https://www.randstadenterprise.com/.