Service Center CSCS IL Essential Duties and Responsibilities Centralized Purchasing: Act as the primary point of contact for parts procurement across multiple repair centers, consolidating and managing orders to ensure cost-effective and timely fulfillment. Order Management: Process and manage parts orders from service advisors, ensuring accuracy in order specifications and delivery timelines. Vendor Coordination: Collaborate with a diverse network of geographically dispersed vendors to source and secure the necessary parts, building strong relationships to support operational efficiency. Data Entry: Accurately input order details into the system, maintaining comprehensive and up-to-date records of all transactions. Quality Assurance: Verify that all parts ordered meet the required standards and specifications, resolving discrepancies promptly to avoid delays. Communication: Serve as a liaison between repair centers and vendors, providing updates on order status and addressing any issues that arise. Problem Resolution: Investigate and resolve order discrepancies, shortages, or quality issues proactively to minimize impact on repair timelines. Continuous Improvement: Identify opportunities to streamline the parts procurement process, implementing best practices to enhance efficiency and cost savings. Skills and Requirements High school diploma or equivalent; additional education or certifications in procurement, supply chain, or related fields is a plus. Strong organizational and time management skills, with the ability to handle multiple priorities simultaneously. Exceptional attention to detail and accuracy in order processing and record-keeping. Effective communication and interpersonal skills to collaborate with vendors and internal teams. Ability to work independently while contributing to a team-oriented environment. Experience in parts ordering or inventory management is preferred, particularly within the automotive or collision repair industry. Mastery of part types (OEM, AM, LKQ, CAPA/non-CAPA, etc.), including knowledge of their applications and specifications. Proficiency with OPS tools and other procurement software or systems. Problem-solving skills with a proactive approach to addressing and resolving issues. Other Information This is a hybrid role where most job duties can be conducted remotely, but may require periodic visits within a standard commute distance to centers for training, calibration with operations, and other opportunities. This role provides an excellent opportunity to contribute to a dynamic team in a fast-paced environment, supporting the success of a large collision repair operator. The ideal candidate will be passionate about operational excellence, eager to learn, and committed to delivering high-quality service to our repair centers and customers. Professional development and growth opportunities are available within the organization. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of \"America's Best Large Employers,\" an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact
[email protected].