Position: Operations Manager (IM in SNF)
If you are an experienced SNF or Rehabilitation Hospital professional, administrator or provider who is ready to grow and work remotely managing provider and client relations and operations from Miami-Dade to Palm Beach counties, Gold Coast territory of FL, this role is for you! Medrina has been voted one of the fastest growing companies and 92% of our employees feel we are a Great Place to Work!
The Operations manager will be a part of our national team of operations leaders managing specified region and participate in the development, planning, and operations for a multi-physician practice to fulfill programmatic directions and goals as well as traveling to conduct Provider introductions, customer relationship building meetings, and training. This role interfaces directly with our clinical providers ensuring smooth on-boarding credentialing, training, and implementation into Skilled Nursing Facilities and other healthcare settings.
The Operations Manager manages each individual account to ensure success for all parties as well as collaborating with the client building’s administrative teams to ensure consistent, efficient, and compliant operational performance. This is a remote role working from home with frequent travel/driving locally to oversee operations, meet facility leaders, and conduct provider onboarding and training. The Operations Manager reports to the Director of Operations.
This is a full-time role operating during standard business hours Monday - Friday (from your home office remotely) with monthly or as-needed travel required.
This is not a flexible schedule opportunity
. The candidate must reside between Miami-Dade to Palm Beach Counties of Florida
.Annual salary starting $85,000 and commensurate with experience (see requirements below).We offer robust benefits package including 15 days of vacation, 7 paid holidays, and 5 sick days annually. Group benefits, which begin day one, include numerous health/dental/vision plans, employer-paid life insurance, 401(k) with a company match and more.
Essential Duties and Responsibilities Programs Implementation
• In collaboration with Business Development, clinical leadership and other teams, implements existing operations processes, workflows, best practices and protocols for the new client buildings.
• Oversees the operational integration of various and/or new Medrina programs into Skilled Nursing Facilities (SNFs) and other healthcare settings.
• Coordinates administrative functions and assists in planning and supporting the program development as well as monitors programs and assists in developing strategies for adaptation to market changes.
• Assists in data collection for preparation of reporting related to and forecasting.
• Ensures efficient and compliant operational performance of the department and programs. Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations.
• Collaborates and has consistent communication with multiple departments within the organization.
• Participates in monitoring and evaluating a program’s inception and performance and routinely monitors performance for volumes, referrals, and trends.
• Establishes and maintains a working relationship with physician staff with respect to their compliance and performance related to billing, coding, and regulatory agency standards.
• Assists in initiatives that will develop relationships with ACO/MCOs in needed markets under the direction of the Vice President of Clinical Operations and Chief Medical Office
• Assists in implementing new programs, protocols, and methods to track quality metrics and will make adjustments as needed.
• Other responsibilities as assigned.
Facility Relations and Performance
• Establishes and maintains a strong working relationship with key personnel in partnering Skilled Nursing Facilities to ensure program growth and ensure the program is making positive impact on the Skilled Nursing Facility.
• Serves as the point of contact between SNFs, healthcare facilities, and medical providers to ensure smooth implementation of Medrina programs.
• Serves as a point of contact between…