About the position The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence. Responsibilities Lead digital presence and brand development across social media platforms. , Manage Instagram community engagement, responding to comments and crafting personalized messages. , Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy. , Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips. , Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates. , Provide real-time guest support during designated shifts, including evenings and weekdays. , Assist the CEO with administrative tasks and manage confidential information. , Aid in onboarding new properties and maintaining accurate documentation. Requirements Exceptional communication skills (verbal and written). , Proficiency in social media management and digital platforms. , Detail-oriented with strong multitasking abilities. , Ability to work both independently and collaboratively. , Experience with Google Workspace tools. Nice-to-haves Experience in the hospitality or property management industry. , Familiarity with digital marketing strategies and tools. Benefits Health insurance Apply Job!