Are you a customer-focused individual with a passion for creating a positive shopping experience? Do you have a keen eye for detail and a strong sense of judgment? If so, we invite you to join our dynamic team at blithequark as a Loss Prevention Customer Service Associate. As a key member of our store team, you will play a vital role in maintaining a safe and secure shopping environment for our customers, while also providing exceptional customer service and support to our store teams. **About blithequark** At blithequark, we are committed to providing our customers with an unparalleled shopping experience. Our stores are filled with a vast array of exciting brands and products, and our team members are passionate about helping our customers discover their next great find. With a focus on innovation and customer satisfaction, we are constantly evolving and improving our approach to retail. Our team members are the heart of our business, and we are committed to providing them with the support, training, and opportunities they need to succeed. **Key Responsibilities** As a Loss Prevention Customer Service Associate, you will be responsible for: * Maintaining a proper and professional stance in the designated area at the front of the store, acting as a visual deterrent to prevent potential loss/dishonesty * Reviewing and understanding the Store Emergency Response Guide to ensure your safety and the safety of others * Wearing a complete blithequark-approved uniform, including a Body Worn Camera, to maintain a professional appearance and ensure the security of our store * Greeting customers appropriately, demonstrating courtesy and respect, and establishing a positive rapport with our customers * Responding to customer requests for assistance by referring customers to store management or customer service via a blithequark-issued radio * Observing and reporting any suspicious behavior or critical incidents to Loss Prevention or store management * Performing a closing safety sweep of the store with a member of management to ensure the security of our store * Adhering to all blithequark policies and procedures, including documenting required incidents in AIIM Case Management * Performing other duties as assigned by store management **Who We Are Looking For** We are seeking a motivated and customer-focused individual who is passionate about creating a positive shopping experience. If you have: * Strong verbal and written communication skills * Sound decision-making skills and the ability to take initiative and perform well independently * Prioritization and organizational skills, with the ability to manage time effectively * Ability to stand for long periods of time * 0-2 years of retail or security experience **Benefits** As a blithequark team member, you will enjoy a range of benefits, including: * Associate discount * EAP (Employee Assistance Program) * Smoking cessation * Bereavement leave * 401(k) Associate contributions * Child care and cell phone discounts * Pet and legal insurance * Credit union membership * Referral bonuses * Eligibility for 401(k) match, medical, dental, and vision insurance, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation, and sick leave, auto and home insurance discounts, scholarship program, and adoption assistance **Compensation** This position has a starting pay range of $15.00 to $18.25 per hour, with actual starting pay determined by relevant skills, qualifications, and experience. **Equal Employment Opportunity** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. **How to Apply** If you are a motivated and customer-focused individual who is passionate about creating a positive shopping experience, we invite you to apply for this exciting opportunity. Please submit your application through our website or in person at our store location. **Store Location** Marshalls Store 0729 18578 Coastal Highway Rehoboth Beach, DE 19971 **Contact Information** For more information about this opportunity or to discuss your application, please contact our HR representative at [insert contact information]. We look forward to hearing from you and welcoming you to our team at blithequark! Apply for this job