Join arenaflex, a leader in the environmental services industry, as an Inside Sales Consultant for Small and Large Containers. As a key member of our team, you will have the opportunity to work with new and existing Commercial and Industrial customers by selling customized products and services for their business, while delivering superior customer service to our valued customers.
**About arenaflex**
arenaflex is a company that believes in career growth and opportunity. With a strong commitment to sustainability, we strive to create a more environmentally responsible world. Our company values guide our daily actions: Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered. We are proud of our high employee engagement score of 86 and have an inclusive and diverse culture where every voice counts.
**Job Summary**
As an Inside Sales Consultant, you will be responsible for responding to inbound calls from business customers inquiring about arenaflex products and services. You will build customer and brand loyalty by addressing inquiries and handling customer needs with a high level of respect and professionalism. You will also create customized solutions to acquire new business, promote arenaflex products and services to existing customers, and provide sales support to existing customers wanting to make changes to their accounts.
**Key Responsibilities**
- Respond to inbound calls within the inside sales environment from business customers inquiring about arenaflex products and services.
- Build customer and brand loyalty by addressing inquiries and handling customer needs with a high level of respect and professionalism.
- Create customized solutions to acquire new business utilizing the sales tactics learned through training programs, sales model, and mentoring process.
- Proactively promote arenaflex products and services to existing customers for cross/up-sell opportunities by following the growth sales process from initiation to close.
- Provide sales support to existing customers wanting to make changes to their accounts.
- Perform sales retention by using sales tactics learned through the training and mentoring process.
- Accountable for meeting or exceeding performance metrics identified by CRC and Customer Experience leadership around customer experience, sales activity, and sales revenue.
- Utilize excellent verbal and written communication skills, including the ability to call, connect, and interact with potential customers.
- As business needs arise, may be required to assist the sales team focused on Residential customers.
- Exemplify high levels of quality, productivity, and efficiency in a manner consistent with continuous quality improvement.
- Perform other job-related duties as assigned or apparent.
**Qualifications**
- Self-starter and a strong work ethic.
- Strong research, investigation, and problem-resolution skills.
- Strong verbal, written, typing, and interpersonal communication skills.
- Spanish bilingual fluency, in a business environment.
- High school diploma or GED.
- Minimum of 1 year of experience in a call center or sales environment.
**Work Environment and Culture**
As a remote employee, you will work from home and be required to be on video in internal meetings and trainings. You will have access to paid training and a comprehensive benefits package, including comprehensive medical benefits coverage, dental plans, and vision coverage. You will also have the opportunity to participate in employee discount programs, a retirement plan with a generous company match, and an Employee Stock Purchase Plan (ESPP).
**Career Growth Opportunities and Learning Benefits**
arenaflex is committed to the growth and development of our employees. You will have access to training programs, sales model, and mentoring process to help you succeed in your role. You will also have the opportunity to participate in career development programs and attend industry conferences to stay up-to-date on the latest trends and best practices.
**Compensation and Benefits**
- $22.50/hour pay rate.
- Comprehensive medical benefits coverage, dental plans, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
**How to Apply**
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application by February 7, 2025, to be considered for this role.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**About the Company**
arenaflex is a leader in the environmental services industry, providing customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
**Recent Recognition**
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
**Join arenaflex Today!**
If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role. Join arenaflex today and be a part of a company that is committed to creating a more sustainable world.