Join arenaflex's dynamic team as a Customer Service & Logistics Data Analyst, where you will play a pivotal role in driving business growth through data-driven insights. As a key member of our CS&L team, you will be responsible for developing and managing data sets for analytical projects, working closely with cross-functional teams to provide visibility to data, and leveraging your analytical skills to answer business questions.
**About arenaflex**
arenaflex is a leading innovator in the industry, dedicated to delivering exceptional customer experiences and optimizing logistics operations. Our team is passionate about harnessing the power of data to drive business success, and we're looking for a talented Data Analyst to join our ranks. With a focus on collaboration, innovation, and continuous learning, arenaflex offers a dynamic work environment that fosters growth and development.
**Job Highlights:**
* Immediate openings available
* Remote work arrangement
* Competitive salary
* Opportunity to work with a talented team of professionals
* Collaborative and dynamic work environment
* Professional development and growth opportunities
* Comprehensive benefits package
**Responsibilities:**
As a Customer Service & Logistics Data Analyst, you will be responsible for:
* Developing and managing data sets for analytical projects, including data cleaning, data merging, data architecture review, and data quality control
* Creating documentation for each data request and training end-users on new reports and dashboards
* Working with different members of the CS&L team on reporting and automating analytical needs
* Collaborating with cross-functional teams on data sets, inputs, and outputs
* Leveraging analytical tools, such as SQL, SAP, and data visualization software, to answer business questions and provide visibility to data
* Identifying and resolving data quality issues and validating data using various analytical tools
* Developing reports, analyses, and visualizations to support business decisions
**Requirements:**
* Minimum 3 upper-level college classes in data analytics, including data analysis and forecasting, data mining and predictive analytics, system analysis and design, and data visualization in business or similarly related classes
* Experience working in databases like Snowflake, Big Query, etc.
* Experience in SQL programming, including the ability to read and write complex SQL queries to analyze data, investigate systemic defects, and validate data quality
* Working knowledge of data modeling, data warehousing, and ability to access relational and multidimensional databases
* Strong desire to serve the customer, identify and resolve needs, and follow up when necessary
* Excellent written and verbal communication skills and interpersonal skills
* Ability to learn and work in a changing environment with minimal supervision
* Demonstrated analytical, organizational skills, critical thinking, and attention to detail
* A strong willingness to learn and adapt to new priorities as they come
* Familiarity with how to access, input, and analyze data in SAP
* Proficiency with planning systems and Google and Microsoft Office products, including Excel, Google Sheets, Google presentations, etc.
**Nice-to-haves:**
* Familiarity with data visualization tools
* Experience with project management tools
**Benefits:**
* Competitive salary range: $22.50 - $30.00 USD
* Comprehensive medical, dental, vision, basic life insurance, accidental death & dismemberment, and disability insurance plans
* 401(k) plan with company matching contributions
* Minimum of 15 days of vacation/PTO leave annually
* Minimum of 13 paid/floating holidays annually
* Minimum of 40 hours of paid sick leave annually
* Up to eight weeks of paid parental leave and 12 weeks of unpaid leave
**Why join arenaflex?**
* Collaborative and dynamic work environment
* Opportunities for professional growth and development
* Comprehensive benefits package
* Competitive salary and bonus structure
* Recognition and rewards for outstanding performance
* Flexible work arrangements, including remote work options
* Access to cutting-edge technology and tools
* Opportunities to work on high-impact projects and contribute to business growth
**How to apply:**
If you're a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
**Disclaimer:**
arenaflex reserves the right to modify or withdraw this job posting at any time without notice. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates.