Are you a seasoned professional with a passion for driving business outcomes and accelerating customer success? Do you have a strong background in sales, consulting, and professional services? If so, we invite you to join arenaflex as a Customer Practice Manager, Healthcare and Life Sciences, and take your career to the next level.
**About arenaflex**
arenaflex is a leading provider of cloud-based solutions and services, empowering businesses to innovate and thrive in the digital age. As a Customer Practice Manager, you will be part of our Healthcare and Life Sciences team, working closely with customers to develop and execute strategic transformation roadmaps that drive business outcomes and growth.
**Job Summary**
We are seeking an experienced Customer Practice Manager to lead customer programs that accelerate business outcomes in the Healthcare and Life Sciences industry. As a trusted advisor, you will drive strategic and financial value for customers through promoting and selling transformational professional services programs. Your primary responsibilities will include:
* Execution of long-term strategic customer transformation roadmaps, with a high bias for action to deliver results in ProServe and Platform bookings in the near term.
* Leading business outcomes – ability to articulate accelerated customer outcomes through cloud technologies.
* Developing a unified account plan and pursuit plan that aligns with arenaflex account team (platform sales).
* Establishing executive relationships across Technology & Business groups, executive sponsorship of programs.
* Establishing an internal network at arenaflex, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.
* Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the available cloud services.
* Delivering on annual bookings targets with deal structure aligned with key customer goals and arenaflex – Professional Services business objectives.
* Supporting scale through shared learnings and mechanisms across the Professional Services sales team.
**About the Team**
Our team is diverse, inclusive, and passionate about delivering exceptional results. We value diverse experiences and encourage candidates from all backgrounds to apply. If you're a career starter, or your career hasn't followed a traditional path, we invite you to join our team and learn from our experienced professionals.
**Why arenaflex?**
arenaflex is the world's most comprehensive and broadly adopted cloud platform, empowering businesses to innovate and thrive in the digital age. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services that power businesses worldwide. Our inclusive team culture fosters a sense of belonging, and our employee-led affinity groups empower us to be proud of our differences.
**Mentorship & Career Growth**
We're committed to helping you develop into a better-rounded professional. Our mentorship programs, knowledge-sharing initiatives, and career-advancing resources will support your growth and help you achieve your career goals.
**Work/Life Balance**
We value work-life harmony, and we strive for flexibility as part of our working culture. When you feel supported in the workplace and at home, there's nothing you can't achieve in the cloud.
**Basic Qualifications**
* Bachelor's degree, or 7+ years of professional or military experience
* Experience with selling consulting/professional services with recurring revenue from accounts/territory.
* Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.
* Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion
* Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.
**Preferred Qualifications**
* Experience with design of modern, scalable delivery models for technology consulting services.
* International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.
* Understanding of cloud computing and data transition challenges.
* A partner network for joint pursuit and delivery.
**Compensation & Benefits**
arenaflex offers a competitive salary, equity, sign-on payments, and other forms of compensation as part of a total compensation package. Our compensation reflects the cost of labor across several US geographic markets, and we offer a full range of medical, financial, and/or other benefits.
**How to Apply**
If you're a motivated and experienced professional looking to take your career to the next level, we invite you to apply for this exciting opportunity. Don't miss out on this chance to join our team and make a meaningful impact in the Healthcare and Life Sciences industry.