Introduction to Reddit and the Role
Reddit, the front page of the internet, is a platform where communities come together to share ideas, discuss topics, and engage with one another. With thousands of communities and millions of users, Reddit offers a unique opportunity for brands to connect with their target audience in a meaningful way. We are seeking an experienced Client Account Manager to join our Large Customer Sales team, specifically focusing on the Consumer Packaged Goods (CPG) vertical. As a Client Account Manager, you will play a critical role in helping agencies and advertisers achieve their marketing objectives on our fast-growing platform.
About the Position
This role is based in Chicago and requires a highly motivated and experienced professional to collaborate closely with our Client Partners to meet and exceed clients' marketing goals. The ideal candidate will have a deep understanding of the advertising sales and account management landscape, with a preference for experience working with CPG clients. If you are a strategic thinker, a strong communicator, and a team player with a passion for driving marketing success, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Collaborate closely with Client Partners to develop and execute comprehensive marketing strategies that meet and exceed clients' goals.
- Execute campaign launches from start to finish, delivering insightful optimizations to agency and client partners to ensure maximum ROI.
- Manage internal account operations, including revenue delivery and troubleshooting issues, to ensure seamless campaign execution.
- Educate brands and media agencies on the value proposition of the Reddit platform, effectively communicating best practices and industry trends.
- Consult with clients to understand their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans.
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles that may arise.
- Recognize and represent client needs and asks to cross-functional stakeholders, ensuring that client feedback is incorporated into our product and service offerings.
- Proactively and continually identify areas of improvement, developing and implementing process enhancements to drive efficiency and growth.
Essential Qualifications
- 5+ years of experience in advertising sales and account management, with a preference for experience working with CPG clients.
- Solid understanding of the customer marketing funnel and traditional marketing ecosystem, including the role of digital media in driving marketing success.
- Comfortable with problems of diverse scope, where analysis of data requires evaluation of identifiable factors to inform marketing strategies.
- Understanding of digital measurement, tracking fundamentals, and mobile measurement partners, including the ability to analyze and interpret campaign data.
- Tenacious and entrepreneurial approach to working through product, process, and client challenges, with a strong focus on driving results and growth.
- Demonstrated ability to cultivate strong relationships with external partners, including clients, agencies, and vendors.
- Exceptional communication and interpersonal skills, with the ability to effectively communicate complex ideas and strategies to both technical and non-technical stakeholders.
- Ability to work in a fast-paced and unstructured work environment, prioritizing multiple tasks and projects to meet deadlines and deliver results.
- High attention to detail, with a focus on delivering high-quality work products and ensuring accuracy and precision in all aspects of the role.
- Proficiency in Excel preferred, with experience working with data analysis and visualization tools to inform marketing strategies and optimize campaign performance.
- BA/BS degree or equivalent work experience, with a strong educational foundation in marketing, business, or a related field.
Preferred Qualifications
- Experience working with digital media platforms, including social media, search, and display advertising.
- Knowledge of the CPG industry, including trends, challenges, and opportunities for growth and innovation.
- Experience working with data analysis and visualization tools, including Excel, Tableau, and other platforms.
- Certifications or training in digital marketing, including Google Analytics, AdWords, and other industry-recognized programs.
Career Growth Opportunities and Learning Benefits
At Reddit, we are committed to helping our employees grow and develop in their careers. As a Client Account Manager, you will have access to a range of training and development opportunities, including workshops, webinars, and conferences. You will also have the opportunity to work with a talented and experienced team, learning from their expertise and sharing your own knowledge and insights. With a strong focus on innovation and experimentation, Reddit offers a unique environment for learning and growth, where you can develop new skills, take on new challenges, and advance your career in a dynamic and fast-paced industry.
Work Environment and Company Culture
Reddit is a collaborative and dynamic work environment, where employees are encouraged to share their ideas, feedback, and perspectives. We value diversity, inclusion, and belonging, and are committed to creating a workplace culture that is welcoming, supportive, and inclusive of all employees. With a range of perks and benefits, including flexible work arrangements, professional development opportunities, and a comprehensive benefits package, Reddit offers a unique and rewarding work environment that is designed to support your career goals and personal well-being.
Compensation, Perks, and Benefits
Reddit offers a comprehensive compensation package, including a competitive salary, bonus, and benefits. Our benefits package includes:
- Comprehensive health benefits, including medical, dental, and vision coverage.
- 401(k) matching, with a generous company match to help you save for your future.
- Workspace benefits for your home office, including a stipend to help you set up your workspace and stay productive.
- Personal and professional development funds, to help you pursue your interests and advance your career.
- Family planning support, including parental leave, adoption assistance, and fertility benefits.
- Flexible vacation and time-off policies, including Reddit Global Days Off and paid volunteer time off.
- 4+ months paid parental leave, to help you care for your new arrival and balance your work and family responsibilities.
Conclusion
If you are a motivated and experienced Client Account Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. With a strong focus on innovation, experimentation, and growth, Reddit offers a unique environment for learning and development, where you can advance your career and achieve your goals. Don't miss out on this chance to join our talented team and help shape the future of marketing on the Reddit platform. Apply today and take the first step towards an exciting and rewarding career with Reddit!
Apply Now