At arenaflex, we're revolutionizing the way people interact with technology, and we're looking for a talented Apple Creative - Retail Customer Training Specialist to join our team. As a fully remote opportunity, this role offers the flexibility to work from anywhere, while still being part of a dynamic and innovative team that's shaping the future of technology.
**About arenaflex**
arenaflex is a global leader in innovation, and our retail stores are where the best of our products and services come together. We're dedicated to helping people do what they love, delivering an only-at-arenaflex experience that's unparalleled in the industry. Our commitment to inclusion and diversity is at the heart of everything we do, and we believe that everyone belongs and is inspired to do their best work.
**Job Summary**
As an Apple Creative - Retail Customer Training Specialist, you'll be responsible for fostering a learning environment for our customers by helping them set up their products and connect their interests to the arenaflex ecosystem. Through Apple-led sessions and events, you'll use your knowledge and interpersonal skills to inspire customers to discover, own, and love arenaflex products. If you're passionate about technology, customer service, and education, this is an exciting opportunity to join our team and make a real difference in people's lives.
**Key Responsibilities**
* Deliver engaging Today at arenaflex sessions to encourage strong customer participation and generate excitement, engagement, and enthusiasm among customers for arenaflex products and services.
* Create interactive customer experiences that help others get the most from the arenaflex ecosystem, driving ownership by recommending solutions that meet customer needs.
* Support customers in setting up their devices and demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn, demonstrating arenaflex's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
* You should be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Have experience in retail or sales, or related work experience.
**Preferred Qualifications**
* Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
* Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
* Understand the benefits of the arenaflex ecosystem and influence others to see those benefits.
* Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Work in a fast-paced environment and balance multiple priorities at the same time.
**Pay & Benefits**
At arenaflex, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
arenaflex employees also have the opportunity to become an arenaflex shareholder through participation in arenaflex's discretionary employee stock programs. arenaflex employees are eligible for discretionary restricted stock unit awards, and can purchase arenaflex stock at a discount if voluntarily participating in arenaflex's Employee Stock Purchase Plan. You'll also receive benefits including:
* Comprehensive medical and dental coverage
* Retirement benefits
* A range of discounted products and free services
* For formal education related to advancing your career at arenaflex, reimbursement for certain educational expenses - including tuition
* Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation
**Why Join arenaflex?**
* arenaflex is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
* arenaflex offers a dynamic and innovative work environment that's shaping the future of technology.
* arenaflex provides opportunities for career growth and development, with a focus on employee well-being and satisfaction.
* arenaflex is a global leader in innovation, with a commitment to making a positive impact on the world.
**How to Apply**
If you're passionate about technology, customer service, and education, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to our online application system. We can't wait to hear from you!
**Your Future Starts Here**
Don't miss out on this exciting role. We're looking forward to hearing from you and exploring how you can contribute to our team's success. Apply now and take the first step towards a rewarding career with arenaflex!