Endpoint Lead
Remote( Need locals from DMV Area)
Long Term
Experience: 8+ years (Endpoint Management / EUC / Device Management)
Certifications: Intune, MCSE, ITIL
Job Summary:
Seeking an experienced Endpoint Lead to manage enterprise-wide endpoint operations, drive Intune-based device management, and ensure secure, compliant, and reliable end-user computing services. The ideal candidate will lead endpoint teams, optimize device lifecycle processes, and ensure high service quality across the organization.
Key Responsibilities:
• Lead daily endpoint operations including device provisioning, configuration, patching, and compliance
• Manage Microsoft Intune, Autopilot, and MDM/MAM policies for Windows, macOS, and mobile devices
• Oversee OS deployments, software distribution, and endpoint security configurations
• Ensure adherence to ITIL processes for Incident, Problem, and Change Management
• Lead endpoint engineers and act as technical escalation point for complex issues
• Maintain endpoint standards, baselines, SOPs, and operational documentation
• Optimize endpoint performance, reliability, and user experience
• Support vulnerability remediation, patch compliance, and security hardening
• Provide reports, dashboards, and improvement recommendations to leadership
Required Skills:
• Strong hands-on experience with Intune, MDM/MAM, Autopilot, and Group Policies
• Solid understanding of Windows OS, macOS, mobile platforms, and endpoint security
• Experience with SCCM/MECM (preferred), software packaging, and patch management
• Strong troubleshooting, analytical, and leadership abilities
• Excellent communication and stakeholder management skills