Position Summary:
• Provide technical sales support for AMR/AMI projects.
• Support includes pre-sale presentations, assistance during deployment of infrastructure and
system implementation, and Tier 2 level support during post-deployment contract period.
• Coordinate efforts with system deployment, customer support, sales, distributors, third party
contractors, engineering, and operations to successfully support AMR/AMI systems.
• Must comply with technical requirements and meet customer expectations.
Travel required.
Objectives:
1. Pre-sale support to sales team. Assist sales team by providing technical support at customer
presentations and planning meetings. Provide technical review of RFP/Bid specifications and
assist with proposal development.
2. Assist system deployment team as necessary with site surveys and frequency analysis studies to
ensure suitability of proposed collector locations and available frequencies. Support
identification of alternate locations and frequencies if necessary.
3. Conduct and support on-site system configuration, customer implementation and training as
necessary. Provide Tier 2 level of technical support to customers and customer support.
4. Support marketing as required including RFP responses, documentation/manuals and
presentations.
Requirements:
Education: Bachelor of Science degree (Management Information Systems degree or similar
technical field preferred)
Experience: 2+ years’ experience supporting AMR/AMI systems
Special Training: Software implementations background a plus
Sales Territory: Northeast Region. Typically requires overnight travel 50% of the time
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