Job Description:
• Provide support for all vendor managed program’s processing, operations, and customer service.
• Provide administration, execution, and reconciliation of contracts and vendor management.
• Track contract terms and support questions of payments and contract terms.
Requirements:
• Foundational experience in supporting IT contracts, vendor coordination, or customer account management through internships, academic projects, or early professional roles.
• Exposure to IT environments—whether through coursework, hands‑on projects, or entry‑level work—resulting in a basic understanding of technology, systems, and how they support business operations.
• Ability to learn and understand complex business and technology topics, demonstrated through academic achievements, project work, or involvement in cross‑functional initiatives.
• Bachelor’s degree from an accredited university, preferably in an analytical or business‑related field.
• Strong interpersonal, relationship‑building, and communication skills, with the ability to collaborate with both technical and non‑technical stakeholders.
• Experience or coursework related to data analysis, including interpreting datasets, identifying trends, and presenting insights to support decision‑making.
• Exposure to data management concepts, such as data quality, data governance, or maintaining structured information in spreadsheets, databases, or business systems.
• Ability to support the development of technology roadmaps by gathering requirements, analyzing data, and coordinating with cross‑functional IT teams.
• Basic understanding of IT security principles, risk identification, and mitigation strategies (coursework or training acceptable).
• Familiarity with the services or technologies provided by vendors and an interest in learning market trends, competitive landscapes, and vendor performance indicators.
• Understanding of best practices in vendor management, contract processes, and service delivery models (can be gained through training or guided experience).
• Awareness of organizational dynamics, decision‑making processes, and how internal and external stakeholders influence outcomes.
• Foundational dispute‑resolution and problem‑solving skills, with the ability to support issue escalation and contribute to collaborative solutions.
• Training or exposure to team‑building, communication strategies, or collaborative techniques is highly valued.
• Ability to communicate effectively with IT users and business leaders to understand requirements, expectations, and value drivers.
• Awareness of trends in pricing models, performance management, and innovations in IT service delivery.
Benefits:
• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.