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Posted Apr 16, 2026

Business Development Representative / Outbound BDR

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Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. As a Business Development Representative, you will be an integral part of the North America Sales team, focusing on prospecting and qualifying potential customers to expand Aircall's customer base. Responsibilities - Uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database - Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads - Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations - Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships - Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle - Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest - Use Salesforce and other best in practice tools for your daily activity and process Skills - Skilled communicator: you're an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills - Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up! - A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6! - Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed - Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines - Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge! - An enthusiastic and positive attitude! This might be the single most important point - Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus! Benefits - Medical, dental, and vision insurance is 100% covered - 401k plan with company matching! - Unlimited PTO — take the time you need to come to work feeling great! - Wellness, commuter, and childcare reimbursements - Generous parental leave policy Company Overview - Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://aircall.io/.
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