Are you ready to take off on an exciting career journey with a dynamic and fast-growing airline? Look no further! arenaflex, a leading regional airline and ground handling services provider, is seeking a highly motivated and customer-focused Airport Agent - Ramp and Customer Service Representative to join our team. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. **About arenaflex** arenaflex is a stable, secure, and innovative airline that offers a unique blend of challenge, growth, and opportunity. As a subsidiary of American Airlines Group, we operate under the American Eagle brand, providing regional flight service to American Airlines and ground handling services for many American Airlines Group flights. With hubs in Dallas/Fort Worth, Chicago, Miami, and Los Angeles, we offer a wide range of career opportunities for individuals who are passionate about the airline industry. **Why Join arenaflex?** * **Amazing Employee Flight Privileges**: As an arenaflex team member, you'll enjoy incredible employee flight privileges within the American Airlines global network, allowing you to explore new destinations and experience the world like never before. * **Training and Development Programs**: We're committed to helping you grow and develop your career, with comprehensive training and development programs designed to equip you with the skills and knowledge you need to succeed. * **Comprehensive Health and Life Benefits**: Our comprehensive health and life benefits package (subject to location) ensures that you and your loved ones are protected and supported. **Responsibilities** As an Airport Agent - Ramp and Customer Service Representative, you will be responsible for: * **Guiding and Directing Aircraft**: Safely and efficiently guide incoming and outgoing aircraft on the taxiway to ensure timely and safe departures and arrivals. * **Handling Passenger Baggage and Cargo**: Load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials, some of which can weigh up to 75 lbs. * **Operating Ground Equipment**: Drive ground equipment such as tugs, belt loaders, and bag carts to support the safe and efficient handling of aircraft and passengers. * **Collaborating with Internal Teams**: Work closely with internal teams to ensure safe and on-time departures, and to provide exceptional customer service to our passengers. * **Maintaining Aircraft Cleanliness**: Clean the interior of aircraft, clean and service aircraft lavatories, and maintain a clean and safe working environment. **Qualifications** We're looking for individuals who possess: * **Minimum Age**: 18 years old * **Education**: High school diploma, GED, or international equivalent * **Driver's License**: Valid, unexpired, and unsuspended state driver's license (some license restrictions may prohibit a candidate from being considered for this role) * **Availability**: Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off * **Flexibility**: Willingness to work additional hours with short notice when operationally necessary * **Physical Ability**: Ability to carry, bend, lift, and turn with bags and other items weighing up to 75 lbs. * **Weather Conditions**: Ability to work outside in variable weather conditions * **Communication Skills**: Ability to communicate in a clear, polite, and friendly manner * **Language Skills**: Ability to read, write, fluently speak, and understand the English language * **Work Authorization**: Authorized to work in the United States without sponsorship **What We Offer** * **Competitive Pay**: $13.53 per hour * **Opportunities for Growth**: Career growth opportunities and learning benefits to help you develop your skills and advance your career * **Diverse and Inclusive Work Environment**: arenaflex is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment that values and respects all employees **How to Apply** If you're a motivated and customer-focused individual who is passionate about the airline industry, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and to submit your application. Apply Now! **Join the arenaflex Team** At arenaflex, we're committed to providing exceptional service to our passengers and to creating a positive and supportive work environment for our employees. If you're looking for a challenging and rewarding career opportunity, we invite you to join our team and take off on an exciting journey with us! Apply for this job