Experienced Remote Online Chat Specialist (Entry Level) for Exceptional Customer Service and Technical Support at blithequark

Welcome to blithequark: Where Customer Experience Meets Innovation At blithequark, we're passionate about delivering top-notch customer experiences through our innovative online chat solutions. As a leader in the industry, we're committed to providing exceptional support to our clients and their customers. We're now seeking a highly motivated and enthusiastic Remote Online Chat Specialist (Entry Level) to join our dynamic team. If you're a self-starter with a passion for customer service and technical support, we want to hear from you! Key Job Details: Start Date: Immediate openings available Compensation: Competitive salary ($24.00 - $34.00/hour) Company: blithequark Position: Remote Online Chat Specialist (Entry Level) Location: Remote (work from home) Job Description: As a Remote Online Chat Specialist (Entry Level) at blithequark, you will be responsible for providing exceptional customer support to our clients' customers through online chat software. You will interact with visitors on our clients' websites, answering questions, resolving issues, and promoting products and services. Your goal will be to provide quick, accurate, and friendly assistance to customers, ensuring a positive experience and building strong relationships. Responsibilities: Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns Evaluate customer interactions and escalate issues to the Online Chat Manager when necessary Build relationships with new customers to better understand and achieve their needs Respond to customer questions, inquiries, requests, and problems accurately, concisely, and appropriately Promote interest in client products and services Consistently achieve established standards of the position Continually portray and project a positive and professional image Provide administrative support to the customer service team Assist with overflow work and other duties as needed Qualifications: To succeed as a Remote Online Chat Specialist (Entry Level) at blithequark, you should possess: A strong work ethic with the ability to work well independently and within a team-oriented environment PC keyboarding and internet experience Strong communication and interpersonal skills, including written and verbal An upbeat, positive attitude and professional demeanor Articulate and well-accustomed to a client-facing role Ability to compose professional emails Proficient written and verbal communication skills in English Basic technical skills (able to navigate through smartphone and computer applications) An empathetic personality with a willingness to learn and grow What We Offer: At blithequark, we're committed to providing our employees with a comprehensive benefits package, including: Competitive salary ($24.00 - $34.00/hour) Company equity program Medical, dental, life, and vision insurance Unlimited paid time off Paid family leave Short-term disability 401k plan Reimbursement for education and professional development Employee assistance program Career Growth and Development: At blithequark, we're dedicated to helping our employees grow and develop in their careers. As a Remote Online Chat Specialist (Entry Level), you'll have access to: Ongoing training and development programs Opportunities for advancement and career growth A supportive and collaborative work environment Regular feedback and coaching to help you succeed Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and inclusive company culture. As a remote employee, you'll be part of a dynamic team that values: Collaboration and teamwork Innovation and creativity Customer-centricity and exceptional service Continuous learning and growth Work-life balance and flexibility How to Apply: If you're a motivated and enthusiastic individual with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. Don't Hesitate, Apply! Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards an exciting and rewarding career at blithequark!