**Experienced Customer Service Representative – Seasonal Part-Time Remote Opportunity at blithequark**

Are you looking for a dynamic and rewarding seasonal part-time opportunity to work from the comfort of your own remote office? Do you have a passion for delivering exceptional customer service and a desire to make a positive impact on the lives of children across the nation? If so, we invite you to join our customer service team at blithequark, a leading provider of educational materials and resources. **About blithequark** blithequark is a renowned organization that has been a trusted partner in education for over a century. As the world's largest publisher and distributor of children's books, we are committed to creating high-quality educational materials and resources that support children's learning both in school and at home. Our mission is to ignite a love of learning in children and to provide them with the tools and resources they need to succeed. **Job Summary** We are seeking experienced customer service representatives to join our team on a seasonal part-time basis. As a customer service representative at blithequark, you will be responsible for providing exceptional service to our customers via phone, email, and chat. You will be the face of our organization, and your interactions with customers will have a direct impact on their experience with our products and services. **Responsibilities** As a customer service representative at blithequark, your responsibilities will include: * Resolving customers' concerns or questions relating to orders, accounts, or products in a timely and professional manner * Assisting customers with navigating our websites and digital resources * Providing exceptional service via phone, email, and chat, using empathy and patience to engage customers and resolve their issues * Entering various types of data accurately and efficiently into multiple web-based applications * Communicating information clearly and professionally to customers and coworkers * Performing other duties as assigned by management **Qualifications** To be successful in this role, you will need to possess the following qualifications: * Proficient computer skills, including website navigation and usage, Microsoft Office, and email * Ability to multi-task and utilize multiple systems at a time * Excellent written and verbal communication skills * Excellent data entry and phone skills * Ability to learn new skills quickly and retain information learned * Willingness to make decisions and use judgment in resolving customer problems * Good attendance and performance record * Willingness to work flexible hours as needed during peak times * Desire to be a team player **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Strong customer service skills, with the ability to provide exceptional service in a fast-paced environment * Excellent communication and interpersonal skills, with the ability to engage customers and coworkers in a positive and professional manner * Ability to work independently and as part of a team, with a strong sense of accountability and responsibility * Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions * Ability to learn new skills quickly and adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our employees with opportunities for growth and development. As a customer service representative, you will have access to a range of training and development programs, including: * Ongoing training and coaching to help you develop your skills and competencies * Opportunities for advancement to leadership roles within the organization * Access to a range of educational resources and training programs to help you develop your skills and knowledge * A supportive and collaborative work environment that encourages teamwork and collaboration **Work Environment and Company Culture** At blithequark, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on the following values: * Respect: We value and respect each other's differences and perspectives. * Integrity: We operate with honesty, transparency, and accountability. * Collaboration: We work together as a team to achieve our goals and objectives. * Innovation: We encourage creativity and innovation in all aspects of our work. * Excellence: We strive for excellence in all that we do. **Compensation and Benefits** As a customer service representative at blithequark, you will receive the following compensation and benefits: * $16.00 per hour * Flexible schedule * Work from home * Opportunities for advancement and career growth * Access to a range of training and development programs * A supportive and collaborative work environment **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our career page to learn more about the application process and to submit your application. **Equal Employment Opportunity** blithequark is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that supports the well-being and success of all employees. We welcome applications from qualified candidates of all backgrounds and perspectives. **Background Check** A background check will be required as part of the hiring process. blithequark is an E-Verify participant.