**Experienced Customer Engineer (Solution Architect) - West (MST - PST) - Remote**

Are you a highly skilled and motivated individual with a passion for delivering exceptional customer experiences? Do you have a strong technical background and excellent communication skills? Are you looking for a challenging and rewarding role that allows you to drive revenue growth and make a meaningful impact on our customers' businesses? If so, we invite you to join our team at blithequark as a Customer Engineer (Solution Architect). **About blithequark** blithequark is a leading provider of innovative solutions and services that help our customers achieve their goals and stay ahead of the competition. We are a dynamic and fast-paced organization that values innovation, collaboration, and customer satisfaction. Our team is comprised of talented and dedicated professionals who are passionate about delivering exceptional results and making a positive impact on our customers' lives. **Job Summary** As a Customer Engineer (Solution Architect) at blithequark, you will play a critical role in driving revenue growth and delivering exceptional customer experiences. You will be responsible for providing technical expertise, support, and guidance to our valued customers, collaborating closely with the sales team to identify and qualify potential customers, and actively participating in the sales process from discovery to closing deals. You will also conduct product demonstrations, deliver compelling presentations, and develop innovative solutions tailored to our customers' specific needs. **Responsibilities** As a Customer Engineer (Solution Architect) at blithequark, your key responsibilities will include: * Collaborating with the sales team to identify and qualify potential customers, and actively participating in the sales process from discovery to closing deals. * Conducting product demonstrations and delivering compelling presentations that effectively showcase our products or services' features, benefits, and value propositions. * Understanding customer requirements and business challenges, and developing innovative solutions tailored to their specific needs. * Providing technical expertise and guidance to customers, addressing their questions, concerns, and objections during the pre-sales phase. * Preparing and delivering technical proposals, solution designs, and product specifications that meet customer requirements and align with industry best practices. * Collaborating with the product development and engineering teams to provide feedback on product enhancements, identify opportunities for improvement, and stay updated on the latest product releases and updates. * Conducting proof-of-concept (POC) activities to demonstrate the feasibility and effectiveness of our solutions, ensuring customer satisfaction and building trust. * Staying current with industry trends, emerging technologies, and competitive landscape to effectively position our products or services against competitors. * Attending industry events, conferences, and trade shows to represent the company and actively engage with potential customers. **Requirements** To be successful in this role, you will need to possess the following qualifications and skills: * Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent practical experience. * 5+ years of relevant work experience (Network/Security/Pre Sales Engineering) - must. * Strong technical background with Proven experience as Customer Engineer or in a pre-sales / technical sales role, preferably in the information security industry. * Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. * Demonstrated ability to build rapport and establish relationships with customers, understanding their needs and providing tailored solutions. * Strong problem-solving and analytical skills, with the ability to think critically and develop innovative solutions. * Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment. * Willingness to travel to customer sites and industry events as needed. **What We Offer** At blithequark, we are committed to providing our employees with a competitive compensation package, including: * A competitive annual base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) ranging from $160,000 to $180,000 USD. * Stock options and attractive benefits. * An annual bonus (for non-commissioned roles). * Opportunities for career growth and professional development. * A dynamic and collaborative work environment. * A comprehensive benefits package, including health insurance, retirement savings, and paid time off. **How to Apply** If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.