**Experienced Chat Operator – Automotive Industry Customer Support Representative**

Remote Full-time
Are you a master of online conversations, always looking for ways to create a wow-ing experience for customers? Do you have a passion for gaming and want to leverage your skills to make extra income? Look no further! blithequark, a leading provider of innovative solutions for the automotive industry, is seeking highly skilled and enthusiastic Chat Operators to join our team. **About blithequark** blithequark is a dynamic and forward-thinking company that is revolutionizing the way automotive dealers interact with their customers. Our cutting-edge technology and commitment to excellence have made us a leader in the industry, and we're looking for talented individuals like you to help us continue to grow and succeed. As a Chat Operator at blithequark, you'll be part of a team that is dedicated to providing exceptional customer service and support to our clients. **Job Summary** We're seeking experienced Chat Operators to join our team and engage in online conversations with customers on behalf of our automotive dealer clients. As a Chat Operator, you'll be responsible for creating a positive and memorable experience for our customers, turning conversations into leads that help our clients generate revenue. If you're a skilled communicator, a gaming enthusiast, and a team player, we want to hear from you! **Key Responsibilities** * Engage in online conversations with customers via chat, representing our automotive dealer clients favorably * Create a positive and memorable experience for customers, turning conversations into leads that help our clients generate revenue * Utilize your gaming experience to provide exceptional customer service and support * Work from home in a quiet, dedicated workspace, free from distractions * Attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT * Meet or exceed performance metrics, including typing speed and accuracy **Requirements** * Must live within the state of Kansas * Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse * Computer must have a minimum of 8 GB of RAM, 64bit Operating System, and 8th Generation Intel Core (3 equivalent or higher) * Quiet, dedicated work space free from distractions - this is a remote position * Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT * Must be able to type at least 35 WPM, 40 and above is preferred * Gaming experience is preferred **Essential Qualifications** * 1+ year of experience in customer service or a related field * Excellent communication and interpersonal skills * Ability to work independently in a remote environment * Strong typing skills, with a minimum of 35 WPM * Ability to meet or exceed performance metrics **Preferred Qualifications** * 2+ years of experience in customer service or a related field * Experience in the automotive industry or a related field * Gaming experience, with a strong understanding of online gaming communities and platforms * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment **Skills and Competencies** * Excellent communication and interpersonal skills * Strong typing skills, with a minimum of 35 WPM * Ability to work independently in a remote environment * Strong problem-solving and analytical skills * Ability to meet or exceed performance metrics * Gaming experience, with a strong understanding of online gaming communities and platforms **Career Growth Opportunities and Learning Benefits** As a Chat Operator at blithequark, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer a range of training and development programs, including: * On-the-job training and coaching * Ongoing training and development programs * Opportunities for advancement and career growth * Access to industry-leading technology and tools **Work Environment and Company Culture** As a remote worker, you'll have the flexibility to work from home in a quiet, dedicated workspace. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity. We're a team of passionate and dedicated individuals who are committed to delivering exceptional results and making a positive impact on our customers and the automotive industry. **Compensation, Perks, and Benefits** * Competitive hourly rate of $13 per hour * Opportunities for advancement and career growth * Ongoing training and development programs * Access to industry-leading technology and tools * Flexible work arrangements, including remote work options * A dynamic and supportive work environment **How to Apply** If you're a motivated and enthusiastic individual with a passion for customer service and gaming, we want to hear from you! To apply for this exciting opportunity, please visit our website and submit your application. We can't wait to hear from you and learn more about your skills and experience!
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