**Enterprise Customer Success Manager - Strategic Account Growth & Partnership Development at blithequark**
Are you a seasoned professional with a passion for driving business growth and fostering long-lasting relationships with high-value clients? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join blithequark as an Enterprise Customer Success Manager, where you will play a critical role in managing a portfolio of our largest and most strategic insurance customers. **About blithequark** blithequark is a leading innovator in the geospatial technology sector, dedicated to empowering businesses and organizations to make data-driven decisions. Our cutting-edge solutions have revolutionized the way companies approach customer success, and we're committed to staying at the forefront of industry trends. As a valued member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for excellence and innovation. **Job Summary** As an Enterprise Customer Success Manager at blithequark, you will be responsible for managing a portfolio of high-value insurance customers, developing deep relationships with executive stakeholders, and driving strategic alignment to maximize customer value and retention. You will serve as a trusted advisor, providing expert guidance and support to ensure our customers achieve their business objectives and realize the full potential of our solutions. **Key Responsibilities** * Manage a portfolio of high-value insurance customers, including developing and executing customized success plans to drive business growth and retention * Build and maintain strong relationships with executive stakeholders, including C-level executives and other key decision-makers * Conduct regular business reviews and strategy sessions to ensure alignment with customer objectives and goals * Develop and deliver tailored training and support programs to enhance customer adoption and utilization of our solutions * Collaborate with cross-functional teams, including sales, marketing, and product development, to identify and capitalize on new business opportunities * Analyze customer data and market trends to identify areas for improvement and develop strategic recommendations to drive business growth * Develop and maintain a deep understanding of the insurance industry, including market trends, customer needs, and competitor activity **Requirements** * 7 years of experience in Customer Success, Enterprise SaaS Account Management, Strategic Consulting, or related roles * Demonstrated success managing high-value enterprise accounts with complex technical and business requirements * Experience working with senior stakeholders and executives in the insurance or geospatial technology sectors is preferred * Strong communication and interpersonal skills, with the ability to build and maintain relationships with executive stakeholders * Proven ability to analyze complex data and develop strategic recommendations to drive business growth * Strong problem-solving and critical thinking skills, with the ability to navigate complex technical and business issues * Experience with CRM software and other customer success tools is a plus **Benefits** * 4 extra 'YOU' days off each year to recharge and pursue your passions * Company-sponsored volunteering days to give back to your community * Generous parental leave policies to support your growing family * Access to LinkedIn Learning to enhance your professional development * Discounted Health Insurance plans to protect your well-being * Monthly technology allowance to stay up-to-date with the latest tools and trends * Annual flu vaccinations and skin checks to keep you healthy and safe * Hybrid flexibility to balance your work and personal life **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. As an Enterprise Customer Success Manager, you'll have the opportunity to work with a talented team of professionals who share your passion for excellence and innovation. We offer a range of career growth opportunities, including: * Professional development programs to enhance your skills and knowledge * Mentorship and coaching to support your career advancement * Opportunities to take on new challenges and responsibilities * A dynamic and fast-paced work environment that's always evolving **Work Environment & Company Culture** blithequark is a dynamic and fast-paced work environment that's always evolving. We're a team of passionate professionals who share a commitment to excellence and innovation. Our company culture is built on the following values: * Collaboration: We believe in working together to achieve our goals and objectives. * Innovation: We're committed to staying at the forefront of industry trends and developing cutting-edge solutions. * Excellence: We strive for excellence in everything we do, from our products and services to our customer relationships. * Integrity: We operate with integrity and transparency, always doing the right thing. **How to Apply** If you're a seasoned professional with a passion for driving business growth and fostering long-lasting relationships with high-value clients, we invite you to apply for the Enterprise Customer Success Manager role at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!